Susan Emerick

Susan Emerick is recognized by industry leaders as the foremost authority on building, implementing, and measuring successful advocacy programs for leading brands. Susan founded Brands Rising LLC because she is passionate about focusing brand advocacy on people who share expertise in the social network. She knows the most successful brand advocates are those who gain visibility and trust by sharing their expertise, and the most successful brands are those who build systems around these experts to align and scale impact for the brand.

Helping Employees Build Measurable Online Advocacy

A plan to support your employees should be at the core of your social advocacy program. The secret to empowering employees to build brand advocacy in social media is clear and consistent measurement and feedback. But measurement of what? In this post I’ll tell you...